Posts Tagged ‘LTC’

The LTC’s ‘Courtesy Seating’ Response

October 9, 2008

photoIn response to my letter that was dated 2008/09/05 (see: LTC ‘Courtesy’ Seating), the Commissioners deflected it to Administration for response. Mr. John Ford (LTC Director of Transportation & Planning) replied on behalf of Administration in a letter dated 2008/09/30 (click on graphic icon to view the letter in it’s original entirety) which was finally received by me yesterday:

Courtesy seats are provided for those who could benefit from them on a first come first serve basis. While the operator can request passengers to vacate the seats to make room for others who may require these seats more pressingly, it is not mandatory for a person to do so – the ultimate decision to move lies with the passenger.

London Transit provides service to all customers including those that require strollers, wheelchairs and scooters, provided there is enough room on the bus to safely do so. On occasion, our operators may request that the passengers move to the back of the bus and that strollers be moved or folded to accomodate other passengers. Our operators take customer safety into consideration when making the decision as to whether there is enough room on the bus to allow more passengers on board.

Mr. Ford’s response completely ignores the contrary personal experience that I described in my submission to the Commission, ie the fact that I was ordered to change seats by an operator in order to accomodate a large non-collapsable buggy. He ignores my specific question about what recourse passengers have in such situations, ie “What procedure ought to be followed by a passenger when confronted by an operator in this situation?” LTC users deserve a clear response to the question.

Mr. Ford’s answer is also contrary to signage which has just recently appeared in some buses, which appears to accord priority to wheelchair users.

Mr. Ford makes no attempt to justify why large non-collapsable buggies are permitted onboard a bus during summer months, when smaller collapsable strollers could easily be used.

I asked a very specific, very understandable question with respect to carriers, ie “Does the LTC have an official policy with respect to child carriers (ie. size, type, etc?”

Mr. Ford’s response ignores that question. It fails to identify if there’s an official policy. It suggests that operators may have some discretionary power in this situation, but it doesn’t clearly say that either. Is Mr. Ford trying to be confusing? Is this an attempt at evasion? LTC users deserve better transparency than this.

Although Mr. Ford makes a passing reference to hierarchy of disabilities, he made no real attempt to answer the specific question which I put to the Commission, ie “Does the LTC have an official policy which clearly identifies a hierarchy of need with respect to the use of courtesy seats?”

My interpretation of his slippery response is that disabled LTC users are not accorded that respect. The LTC appears to want us to think that they’re caring and compassionate, but without actually having to be. Why not a straightforward answer, eg. ‘We’d rather not have to deal with the disabilities issue and so we let users figure it out for themselves’? or ‘Those people ought to all use Paratransit’?

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Subsidized Bus Passes

October 5, 2008

In it’s 8th report to ETC, the AAC cryptically notes that “the issue of subsidized bus passes has been put on hold for the time being.”

I’d like to be able to tie this information in with the recent submission to CAPS with respect to this city’s disgraceful non-support of ODSP LTC users, but it’s once again a case of lack of transparency at City Hall.

Specifically (and as I complained about in Migratory Birds), this information “was brought to an advisory committee in verbal form and not properly captured. In other words, there’s no audio recording of the presentation for interested citizens to listen to.”

Other Links:
GTF Submission #05 – Audio Recorded Meetings

LTC Items of Interest

September 26, 2008

“Adjusted for daily mix, 2008 ridership…is approximately double the budgeted growth rate…thought to be largely attributable to the sustained increase if fuel costs…should the trend continue, ridership would exceed budget by an estimated 447,000 riders, with corresponding revenue being approximately $575,000 greater than budget.”

[ed: where’s the fare decrease?]

“Since the beginning of the school year and in response to reports of overload conditions across the city, additional trippers have been assigned to at least 5 different routes. The majority of new trippers have been assigned along the Oxford and Adelaide corridors, predominantly during the morning rush hours.”

“A number of issues…relating to the development of various standards under the Ontarians with Disabilities Act (AODA)…continue to lack committee consensus…requirements that remain unresolved…include: whether the operator should be required to ask someone to vacate a seat.”

[ed: seating policy re disabled is needed now!]

“Compared to the same timeframe in 2007 for the first three weeks of September, contacts regarding overcrowding and requests for additional service have increased by 217%.”

[ed: Like I’ve written here many times, LTC is a complaints-driven system. If you want it to improve, you’ve got to complain, and preferably in writing.]

“The public kick-off event originally anticipated for the middle of September has been delayed to early in October in anticipation of the first wayside sign installation which is expected over the next couple of weeks.”

[ed: I’d like to get an answer to my question about the cost of these electronic announcement signs and how they’re going to be protected from vandalism, esp. now that they’re proposing to jack up fares on us.]

“Over the next 5 years (2009-2013) the Commission-approved provisional budget calls for…$26.1M…to replace 56 buses.”

“Municipal Council…approved a by-law…to execute a Letter of Agreement…provides 1/3 provincial funding for replacement buses in 2008 (approx. $2.056M).”

[ed: Aren’t the feds kicking in anything? Isn’t Council budgeting for the rest?]

“In June of this year…informed…they were not interested in renewing the…shelter advertising contract… the Commission approved going to market…a Request for Proposals (RFP) was issued…qualified bids were received…”

[ed: Ad revenue is crucial, esp. considering the proposal to jack up fares. Why did they only receive 2 bids? How widely was the RFP circulated?]

London’s ODSP LTC Users

September 23, 2008

fowgre avatar

Yesterday’s CAPS Committee received a +1,000 name petition and heard a verbal delegation about Public Transportation Funding to ODSP Recipients.

Councillor Armstrong did most of the questioning, although most of it couldn’t be heard by me. Why do committee members make such little effort to use their microphones properly? I continue to speculate if it’s a deliberate tactic so that the public can’t be informed?

Although credit must be given to Councillor Winninger for asking whether there ought to be universality instead of a hodgepodge of municipal subsidies, there appeared to be an embarrassing lack of interest by the so-called ‘progressive’ Council members. Quite notably, none of them drew attention to the fact that there’s no such subsidy in London at all.

Nobody mentioned the LTC fare increase proposal. And they certainly didn’t mention how London LTC users already pay a much higher proportion in fares than do users in other Ontario cities (something that they’ve been told by the LTC’S GM repeatedly).

Nobody mentioned the Health Unit report about the huge inflationary increase of food during the past year and has been such a burden for people on ODSP and other fixed incomes.

Given how well they’re paid for their part-time gig, I think they’re all just too completely out of touch with London’s most vulnerable.

Doors Open London; in Pictures.

September 22, 2008

I went out Saturday to take in the annual Doors Open here in London, hitting mostly downtown locations. During my travels I took lots of pictures, here are some of them. Enjoy.

Delta London Armouries Hotel

The first stop on the tour was the Delta Armouries hotel. Much of the original 1905 brick work has been preserved and the overall tone of the new portions take the unique heritage of the armouries now hotel into account.


Canadian Medical Hall of Fame

The Canadian Medical Hall of Fame has plenty of plaques, though I would be more interested in seeing more medical artifacts like the pacemaker feature.


One London Place

A ride up to see the city, and a tour of the mechanical room.


One London PlaceOne London PlaceOne London PlaceOne London PlaceOne London PlaceOne London PlaceOne London PlaceOne London PlaceOne London PlaceOne London PlaceOne London PlaceOne London Place

London Life Insurance Company

The smallest of the day, consisting of a room with vintage posters.

Dominion Public Building

From the Egyptian inspired bronze work, to the massive chandeliers, the detail that went into this building is amazing.

Dominion Public BuildingDominion Public BuildingDominion Public BuildingDominion Public BuildingDominion Public BuildingDominion Public BuildingDominion Public BuildingDominion Public BuildingDominion Public BuildingDominion Public BuildingDominion Public BuildingDominion Public BuildingDominion Public BuildingDominion Public BuildingDominion Public BuildingDominion Public BuildingDominion Public BuildingDominion Public Building

The Grand Theatre


The Grand TheatreThe Grand TheatreThe Grand TheatreThe Grand TheatreThe Grand TheatreThe Grand TheatreThe Grand TheatreThe Grand TheatreThe Grand TheatreThe Grand TheatreThe Grand Theatre

London Transit


London TransitLondon TransitLondon TransitLondon TransitLondon TransitLondon TransitLondon TransitLondon TransitLondon TransitLondon TransitLondon TransitLondon TransitLondon TransitLondon TransitLondon TransitLondon TransitLondon TransitLondon Transit

The Boundary Layer Wind Tunnel Laboratory

The longest tour of the day, barred from taking pictures inside the lab. I honestly expected more from the tour, like an acctual demonstration of the tunnel.

The Boundary Layer Wind Tunnel LaboratoryThe Boundary Layer Wind Tunnel LaboratoryThe Boundary Layer Wind Tunnel LaboratoryThe Boundary Layer Wind Tunnel LaboratoryThe Boundary Layer Wind Tunnel LaboratoryThe Boundary Layer Wind Tunnel LaboratoryThe Boundary Layer Wind Tunnel LaboratoryThe Boundary Layer Wind Tunnel LaboratoryThe Boundary Layer Wind Tunnel LaboratoryThe Boundary Layer Wind Tunnel LaboratoryThe Boundary Layer Wind Tunnel LaboratoryThe Boundary Layer Wind Tunnel Laboratory

LTC’s Threatened Fare Hike

September 10, 2008

I’ve thought for quite a while that the senior management at the LTC is clearly incompetent, but the news that a fare increase is being proposed (“LTC wants 10% hike in fares“; London Free Press; 2008/09/04) is remarkably stupid even for them.

The LTC’s Larry Ducharme is quoted as saying that “This is a reality check, a watershed budget.” Well, here’s a reality check for Larry…

When LTC made a decision to increase user rates in 1988, the results were predictable. Ridership decreased year after year for the next 8 years from it’s peak 1988 level of 18,761,000 to only 11,905,000 in 1996. And as bad as those raw numbers might appear, the reality is even worse.

“Whereas the 18,761,000 riders in 1988 represented a very modest mode share of 10%, the 18,276,000 riders which the service attracted in 2005 only represent a mode share of 7%. In order to match projected population growth and simply recapture the 10% share, the TMP estimates that ridership has to grow an average 600,000 additional rides per year, every year, until 2024.”01

Do we even know what the ridership numbers really are? Larry Ducharme has been going around touting a great ridership increase for some time now, but can we believe him?

Let’s review the communication that I sent Mr. Ducharme more than a year ago. The one that nobody at the LTC has replied to despite several follow-up inquiries …

Date: Mon, 27 Aug 2007 10:40:42 -0700 (PDT)
From: “Gregory Fowler”
To: “Larry Ducharme”
Subject: LTC Ridership

Sir,

In the past, I have communicated my concern to you that raw ridership numbers are relatively meaningless, because they do not reflect the corresponding increase in the city population. However, it did not occur to me that there was any reason to question those raw numbers. I simply accepted them at face value.

Having re-examined all of the staff reports re ‘Financial Update – Passenger Riding’ which are available on the LTC website as part of your meeting agendas, I now have a question with respect to the accuracy of the reported raw ridership numbers.

By your own admission, there has been a marked trend “away from the cash and ticket categories to the pass category.”

Although the cash and ticket categories can be very accurately measured, ridership for the pass category can only be calculated.

As I understand it, you have created something that you call “ride factors” which are based upon “expected usage” of those passes, and you then pad (fudge?) the measured ridership (cash & ticket) to arrive at your published ridership numbers. Worse still, “factors are adjusted as required…”

Required for what purpose? So that it will appear that you are experiencing a growth in ridership?

How hard would it be for you to take an actual head count? An accurate measurement of the number of individuals who actually board LTC buses month by month? Instead of simply guessing?

Greg Fowler
962 Eagle Crescent
London, Ontario; N5Z 3H7

https://frommybottomstep.wordpress.com

We are also aware that Council identified “building a progressive transportation system” as a strategic priority within its 2007-2010 strategic plan, yet London remains the lowest contributor among its peer municipalities… if City Council ultimately abdicates its leadership by maintaining a 3.5% cap, we urge you to resist making up the gap on the backs of students, and other transit riders.
(source: UWO Students’ Council)

But even if you want to give Larry Ducharme the benefit of the doubt and assume that the LTC’s ridership guesses are accurate enough, how does that justify a rate increase? Mr. Ducharme has repeatedly said that transit users in this city pay more per-capita than users in other cities. In other words, despite it’s rhetoric, City Council has been underfunding the LTC for years.

It was only last April that our City Council spent all of the $5.8M that it got from the province for rehabilitating paved roads.02

Right now, London is flush with at least $33M from the upper levels of government for transportation-related projects.03 Shouldn’t a large percentage of that be used to improve services for pedestrians, bicyclists, and public transit users? Should the city have to be threatened with lawsuits before it will spend money on important alternative transportation needs like walkway lighting and maintenance?04

And then of course, there’s the argument that always gets ignored. The fact that those citizens who are most in need, use public transit the most. Because they have to. Because their lives depend upon it. You heard about the supposed need for a fare increase, but did you hear anything about the plea for public transit funding for the disabled?05

Some progressive cities aren’t afraid to admit that reality, and to recognize that our society cannot afford the escalating social cost of the disparity between rich and poor. Just last March, Hamilton began providing half-price passes for employed but poor residents. An increasing number of cities are studying the common-sense idea of free public transit (see links below).

Where are London’s progressive politicians?

Sources:
01. 2007/01/06 – FMBS: My public letter to Paul Berton
02. 2008/04/07 – CityLondon: ETC agenda item #9
03. 2008/08/26 – FMBS: What to do with $33M?
04. 2008/08/26 – FMBS: Should London be sued?
05. 2008/07/31 – LTC: Funding Public Transport re ODSP/CPP-D

Other Links:
2006/02/18 – FMBS: Joanna Kurowski’s convoluted answer
2007/12/19 – FMBS: Shooting for Free Transit
2008/01/09 – FMBS: Ted Kheel’s Fight for Free Public Transit
2008/01/28 – FMBS: CUPE’s Poverty Reduction Proposal
2008/04/20 – FMBS: Increasing Credibility of Free Transit

LTC: Equality and the Bus

September 10, 2008

Wheels on the Bus

Correction posted 2008/09/10 @ 6:15pm EDT. Please be advised that this article is not current. It was originally published on the author’s site in January of 2007. FMBS regrets the error and apologizes for it.

I take the LTC on a daily basis in this city, I use it go everywhere; work, school, play. There are days when I have good experiences, days when I have bad, but overall I like to think that the positives out-weigh the negatives. Today, on the other hand, a single negative was so overwhelming that it has clouded the vast amount of positives I know about the LTC.

I think it’s appropriate for me first to state that I am all for the public transit system here in London and in any city across the globe. I think it’s essential in a properly functioning city and it is one of the mandatory pieces of infrastructure that cities should not neglect. I believe that the bus system should be accessible to the entire population, regardless of age, sex, social status or any handicap that they may have. I believe that having a transit fleet that is fully accessible is essential and I think that London having 95 % (or so) of its buses this way is a step in the right direction.

When someone needs a seat because they are of an older generation, pregnant, with small children (strollers exempt from this example) or have some form of disability I will be the first one to get up out of my seat. I sit at work 90% of the day so I honestly don’t mind standing on the bus for a relatively short period of time. I have no problem with this what-so-ever.

What I do have a problem with is when I am kicked off of a city bus for no ‘good’ reason. This is where my anger lies today.

I hopped on the bus in the morning as I always do, catching it to go to work or school (in this case work). I made my single transfer and was on my second bus of the day (2 Dundas Route). I was standing up on the bus near the front where the accessible seating is located. The seats were folded up as they had just been in use and I don’t bother to put them down until someone needs them. Perhaps 20 minutes or so had passed and by this time it was packed with people, mainly students as I was heading to work. Suddenly as of out of nowhere I found myself standing on the curb with the bus driving away from me long before I had made it to my destination and long before I had intended on getting off the bus. What happened?

I had gotten on well before anyone else had, but the entire time I had been standing. As with many bus routes in London during the school year, the bus was full to the brim and had no more room. Everyone on the bus had moved to the back and we couldn’t fit another soul on the bus. The only time the bus would stop is if someone were to request a stop. With that said, the bus had no choice but to pass those people waiting at bus stops and leave them to catch the next bus going in the same direction

The bus driver had not made a single stop as no one had requested one, and then out of no-where he made a stop for a single person waiting at a bus stop.

This person was in a wheel chair.

(The fact that this person was in a wheel chair is not the issue here. The person could have been someone with a stroller, a pile of groceries, a Seeing Eye dog or a person of generous proportions; it’s the principal behind things that matters most here.)

I began to think to myself; “where is this person going to fit on the bus”, its was apparent to me that there was no room for anyone else to stand, let along a wheel chair and the space it takes up, but apparently there was a solution to this problem that I was not aware of. Not 2 minutes later I found myself standing on the curb with 6 other people, most of who were on the bus as long as I had been, and we were watching the bus drive away from us. We were nowhere near our destination and had to wait another 20 minutes for a bus.

What were the implications for me that day? I was 20 minutes late for all of my meetings and engagements for the remainder of the day but things are far more serious than how I was directly affected.

The rational, discretion and responsibility of the LTC in regards to this situation is apparently beyond my scope of comprehension. I honestly cannot understand how the LTC (or that particular driver) can justify kicking 6 people off the bus to fit a single person on the bus. The bus clearly had no more room and denied many people previously the chance at a bus ride (leaving them at their stops), so why was this person and this situation any different?

All people under Canadian law are equal regardless of race, sex, sexual orientation, mental or physical disabilities, so I wonder how this situation is in any way above the law. Why should one person be given preference over 6 other people, why is one person more important and entitled to more services that those that live side by side in society with them?

Perhaps it is the fact that the LTC drivers use their discretion when they shouldn’t be using it at all or that this particular driver has some sort of hatred towards post-secondary students in the City of London. I don’t know and I don’t think writing pure speculation is productive in anyway.

If there was room for the wheel chair (or an extra person) from the beginning and it was simply a matter of people getting up out of their seats and standing than this would be a non-issue. It is the fact that the LTC made a poor decision and put out 6 people to accommodate a single individual. What right did the bus driver have to kick people off to accommodate one other person?

Needless to say I am not happy in anyway about this situation.

(Don’t even get me started on the topic of strollers as that’s an issue in itself)

Bike Racks on LTC Buses

September 6, 2008

Spotted in this week’s CAPS agenda, in a letter to the committee. Subject to final approval of it’s 2009 budget, the LTC “will operate a one-year project, providing for the installation of bike racks on forty (40) buses.01 As currently planned, the pilot project will be limited to the #10/14 (Wonderland/Highbury), #16 (Adelaide), and #17 (Oxford West) routes.

Sources:
01. 2008/09/08 – City London: CAPS Agenda item #2

What’s That Building?

September 4, 2008

This is more of an inquiry than anything else.

For the past month I have been going past the LTC depot on Highbury Ave. Not too long ago I saw some construction beginning on the LTC property adjacent to the rail lines. At first I didn’t have a clue at what was going on here, I didn’t remember hearing anything about new construction for the LTC aside from the new terminal that they are wanting to build in west London, so needless to say I was a little curious of what was going on.

Last week I went by the Highbury location again and notices a Circus like tent structure that had been erected. Plastered with the LTC Blue, Green and White, at the time of my passing this structure was housing 5 buses with what looked like the capacity to hold 10 or so. (I was unable to snap a picture at the time, but if anyone else as one please post the link so people know what we are talking about.)

My question is this:

What is the actual purpose of this hideous structure? (Are the Shriners looking for a new place to host their annual circus in the city?) It is obviously a temporary structure, so is it to tide the LTC over until it gets its satellite location built? Why is it so tall, this seems unnecessary to me, are they going to start stacking the buses now? I guess I just don’t get it.

If someone has some insight into this I would be happy to hear it.

On another LTC note, the LTC has decided that they want to increase bus fare 8-10% in order to finance projects such as their rapid transit bus system, their satellite facility and adding new buses to their fleet. My two sense on this? I’m not going to even get started.

LTC Ignorance

August 28, 2008

If it had simply been an isolated incident I’d have ignored it. But it’s been going on for years, and I’ve phoned and emailed in many complaints, and yet it continues.

I’m referring to the ignorance of LTC drivers who make only the briefest of stops at major transfer points and then take off again without making any effort to discover if there are users attempting to make a connection.

This rant is compliments of the driver of the Dundas (route #2) bus #195 who pulled away from the northwest corner of Dundas/Adelaide at 12:51pm while several individuals who had just exited the Adelaide northbound (myself included) tried to accomplish a transfer.

How fast did the driver take off? After the bus passed me while I was crossing the intersection, I immediately pulled out my cellphone, intending to shoot some video (based on previous experience). Before I could execute the few menu commands necessary to do that, the bus stopped and left 😦

So I used the cellphone to call LTC ‘customer service’ (say that without laughing). After being left on hold for +5 minutes (a strategy designed to reduce complaints?) I was then transferred to somebody’s voicemail.

I’ll let you know what response I get. If I ever get one.

Dear Mr. LTC Man

July 3, 2008

KevBo avatarDear Mr. LTC Man,

My name is KevBo and let me start off by saying that I love taking the public transit in London, Ontario. You heard me right, I said I love taking it, and although I’m sure you don’t hear that very often from your customers I’m sure it’s a welcomed comment.

(more…)

It Sucks to Ride LTC Today

July 1, 2008

fowgre avatarAccording to the LTC website, “buses will operate on a Sunday schedule.” In other words, expect to spend a hell of a lot more time waiting for the bus to come, then the travelling time to actually get anywhere. This is how the City of London’s phony politicians try to promote alternate transportation modes.

Reduced service on Canada’s national holiday? Shouldn’t it be frequent, and free?

Proposal for LTC Bike Racks

June 21, 2008

fowgre avatarAccording to Peter Marks (member of a local cycling umbrella group),

“A proposal for bike racks on buses will be tabled at the London Transit Commission meeting on Wednesday, June 25 at 4:30 p.m. The meeting is open to the public if you would like to attend – 450 Highbury Avenue N. TEL: (519) 451-1340

The proposal calls for racks on every bus on three very long routes starting in May 2009: #17 Oxford West, #16 Adelaide and #10/#14 Wonderland/Highbury. Forty racks are required. The initial cost would be $65,000 with $10,000 of that for marketing and education. The annual maintenance/operating cost would be an additional $5,000.”

This seems like pretty much of a no-brainer to me, which LTC should approve without much angst. However, things that make perfect sense often don’t get done in London. So I’m encouraging everybody to pick up the phone or write or email the LTC and indicate your support of this. And it probably wouldn’t hurt to call your ward Councillor either.

The Impersonal Voice of the LTC

May 17, 2008

So. The bus that I transferred to at Dundas/Adelaide this afternoon (after it finally arrived) had the much-anticipated “automatic in vehicle voice announcements” 01 in operation.

I’m hoping that the LTC listens to the feedback from it’s users for a change. Because, even though I fully support the concept of calling out stops, the implementation that I witnessed today could stand some improvement.

In the first place, why did they choose this particular voice? The woman sounds as if she’s totally bored, and I’m quite sure that having to listen to her drone on stop after stop on an extended trip will soon become extremely annoying. Surely there must be announcers with some personality in their voice?

More importantly, it was my impression that the approaching stops weren’t being announced soon enough. That’s certain to be problematic at the busiest (most crowded) times of the day for those vision-impaired individuals who would like to be able to to rely on the technology.

Time will tell.

Sources:
01. 2008/05/17 – LTC

Typically London – Shut Out Again

May 10, 2008

The Friday LFP article which described this weekend’s sessions at Museum London about ‘well planned’ urban design failed to mention that the planning which went into the sessions may have been less than ideal. 01

natalie dee
Let’s pick up the story where I left the house at 12:10 PM. I arrived at the bus stop at 12:15 PM and proceeded to stand there (no seating provided) until 12:40 PM. It only took the Adelaide northbound #406 10 minutes to get me to the major connecting point at Dundas/Adelaide, but of course the eastbound bus that had also arrived just a moment earlier didn’t bother to wait for any transferring passengers. Another 10 minutes waiting for the Cherryhill westbound #416 and a short trip along Dundas and I disembarked at Queens/Ridout at 1:11 PM.

Presented myself at the Museum London reception desk at 1:14 PM and inquired about the location of the presentation. Imagine my chagrin when I was told that “the Director” had just decreed that the room was “at capacity” and that I could not attend the event. “What’s the venue’s capacity?” asked I. A shrug of the shoulders and a laugh was my reply.

Such is life for those of us who try to live an alternative transportation lifestyle in London, Ontario CANADA. With the full understanding (and closed eyes) of City Council and the LTC.

That’s the London, Ontario CANADA that the city’s new urban planner, Sean Galloway, has yet to become acquainted with. And needs to, if he’s going to do a good job.

From: Gregory Fowler
Date: Sat May 10 11:13:01 2008
To: Brian Meehan
Cc: Sean Galloway
Subject: Entry RefusalSir,Upon arriving at 1:00PM at Museum London for the first urban design presentation of the afternoon, I was refused admittance by the receptionist, and it was explained to me that the venue was “at capacity.”

Kindly answer the following questions prior to my taking this up with City Hall:

  • which of your rooms was the venue held in?
  • what is the capacity of said room?
  • who determined that the room was at capacity using what mechanism?
  • who booked the location?
  • what is the rationale for refusing entry to individuals with backpacks and electronic devices?
  • are there allowances for disabled persons like myself who use them as assistive devices?
  • how much financial assistance did Museum London receive from London last year?

Respectfully,

Greg Fowler.

Stay tuned…

Fortunately, KevBo made it to Museum London before they tiled the doors. Click HERE to read what he’s had to say about the goings-on that I missed.

Stay tuned…

Sources:
01. 2008/05/09 – LFP: Urban design program creating framework…